The following conditions of sale (‘Terms of Sale’) will apply to and bind the purchaser of any Springloaded Trampoline Park product described in the Website.
IMPORTANT NOTICE TO USER: PLEASE READ THIS AGREEMENT CAREFULLY BEFORE SELECTING YOUR PURCHASES. BY SELECTING THE “I AGREE” CHECKBOX, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS CONDITIONS. IF YOU ARE MAKING A PURCHASE ON BEHALF OF ANOTHER PERSON, YOU AGREE THAT YOU ARE MAKING THE PURCHASE AS THEIR AGENT.
EXCLUSION OF LIABILITY – WAIVER OF RIGHT TO SUE – YOUR ASSUMPTION OF RISK – THESE CONDITIONS AFFECT YOUR LEGAL RIGHTS!
1. Springloaded Trampoline Park (hereafter referred to as SLTP) and all associated entities is the supplier of recreational services, sells tickets and supplies facilities, including but not limited to all customer entertainment, trampolining and associated activities, equipment use/rental and maintenance, sporting activities, gymnastics centre and all gymnastics equipment, sports courts, the presence of people or objects thereon, the surrounding areas and any other associated activity in any Springloaded Trampoline Park venue. All dealings with SLTP will be on these terms of trade. By purchasing a ticket or using the facilities at Springloaded Trampoline Park it is deemed that you understand and accept the following Terms and Conditions:
1.1. You acknowledge that by purchasing a ticket or by using any of the facilities at any Springloaded Trampoline Park venue, you understand that recreational activities are dangerous with many inherent risks and as a consequence of the inherent risks you could suffer personal injury and sometimes death. You accept all such risks and hereby waive the right to sue Springloaded Trampoline Park for any personal injury or death in any way whatsoever caused by or relating to your participation in such activities.
1.2. Springloaded Trampoline Park, its employees, directors and agents are not liable to you, your dependants or legal representatives for personal injury or death suffered by you due to the recreational activities not being supplied with due care and skill or were not reasonably fit for their purpose or because of the negligence, breach of contract, statute or statutory duty by SLTP.
1.3. Subject to the above and to the extent permitted by law, you release and discharge SLTP from any claim, action, demand or proceeding (including those arising from negligence, to the extent permitted by law) relating to or arising out of participation in the recreational activities.
1.4. RISK WARNING: The use of trampolines, the wall, foam pit or any other equipment at any SLTP venue involves a significant risk of participants suffering personal injury including the possibility of serious injuries, permanent disability or death. All participants who engage in such recreational activities do so at their own risk.
1.5. You agree to pay the cost of and authorise SLTP to take all steps it considers reasonably necessary to protect his/her welfare in the event of personal injury, including the administration of any emergency medical treatment and ambulance transportation.
1.6. Children must be at least two years of age to use the facilities at any SLTP venue and when less than 12 years of age be supervised by a responsible adult. Where you are responsible for such children you agree to be bound by these conditions on their behalf and you will directly supervise them at all times.
1.7. Participants must be in good health and free from any adverse medical conditions. For safety reasons, pregnant women, persons over 130KG in weight, customers with pre-existing health issues or wearing hard casts are not permitted on trampolines, the wall, foam pit or any other equipment . You are responsible for managing your own safety. If in doubt please seek medical advice.
1.8. All tickets remain the property of SLTP and cannot be transferred or resold. They are valid only for the date and time shown and are void if tampered with. Tickets can only be used by the person the ticket was originally intended for. Refunds will not be accepted.
1.9. While in any SLTP venue, you consent to images and video being taken for security or promotional purposes of yourself and / or any child for whom you are responsible for. By providing your email to SLTP you consent to receiving promotional and advertising material from time to time.
1.10. SLTP has the right to refuse entry to use the facilities to you if it is deemed that you are in danger to yourself, the SLTP staff or any other customers.
1.11. You and all participants must adhere to all safety signs and other directions displayed throughout all SLTP venues and on the website. SLTP may suspend or cancel a participants access to recreation activities at all SLTP venues for non compliance with these conditions, or for reckless or careless conduct.
1.12. Any persons who do not comply with SLTP terms and conditions.
1.13. If you purchase a ticket for the use of the trampolines or any other equipment or facility at any SLTP venue on behalf of another person, you and that other person both agree that you make that purchase as the authorised agent of that person so that person shall be bound by the same terms as you.
1.14. SLTP shall impose the following weight restrictions on facility usage for the safety of staff and customers. Persons who are greater than 130KG are not permitted to use the facilities as per manufacturer specifications.
2. Book Online Terms and Conditions
2.1. We recommend that you arrive at least 20 minutes prior to your reservation to check in at reception and receive the correct wristband.
2.2. We cannot guarantee you or your guests will be able to complete your full jump time if you or any guest in your group is late.
2.3. In the unforeseen circumstance Springloaded Trampoline Park has encountered technical issues your jumping start time may run later than the above confirmed start time.
2.4. Guests will not be permitted into any Springloaded Trampoline Park venue if deemed intoxicated or drug affected.
2.5. All cancellations are non-refundable. All online bookings are non-refundable.
2.6. Price and availability information is subject to change without notice.
3. Conditions of Sale
3.1. The following Conditions of Sale shall apply to any product sold on this website. These Conditions of Sale constitute a complete and exclusive statement of the agreement and understanding between you and Springloaded Trampoline Park with respect to the subject matter hereof. Please read these Conditions of Sale carefully before using the Website. By using the Website, you are agreeing to be bound by these Conditions of Sale.
3.2. Confirmation of your purchase will be sent to your nominated email address once your payment for the transaction has been cleared. If you do not receive a confirmation email within two business days please contact the Springloaded Trampoline Park that you booked for.
3.3. You may not cancel an order once it has been submitted and paid, even if a confirmation email from SLTP is still pending.
3.4. If you wish to purchase any SLTP product by telephone, post or by visiting one of the SLTP venues in your State then any such purchase will be governed by these Conditions of Sale (excluding any of the Conditions of Sale that are specific to purchases made using the Website) but including the conditions displayed at all SLTP venues.
4.1. The prices of the SLTP products shall be the prices displayed on the Website on the date of your order (inclusive of goods and services tax and any other charges which must be mandatorily disclosed under the Competition and Consumer Act 2010 (Cth).
4.2. All prices displayed on the Website are quoted in Australian (AUD) dollars and must be paid in full, except where discounts are offered as detailed on the Website.
5. Cancellation due to error or unavailability
5.1. You acknowledge that despite Springloaded Trampoline Park’s reasonable precautions, Springloaded Trampoline Park products may be listed at an incorrect price, with incorrect information, or which are unavailable due to a typographical error or other oversight. In these circumstances, All SLTP venues reserve the right to cancel the transaction, notwithstanding that your order has been confirmed and your credit card has been charged.
5.2. If a cancellation of this nature occurs after your credit card has been charged for the purchase, SLTP will immediately issue a credit to your credit card account for the amount in question.
6. Springloaded Promotion Codes
6.1. Certain ticket types or products may be excluded from promotion codes. See the specific details of the promotion code for a list of excluded products.
6.2. Promotion codes cannot be backdated or applied to previous transactions.
6.4. Promotion codes cannot be used in conjunction with any other offer, voucher or discount.
6.5. Springloaded reserves the right to amend or withdraw promotion codes at any time.
6.6. Promo codes are not transferable or redeemable for cash or credit.
6.7. For the promotion code to apply, it must be entered online or mentioned to a Springloaded customer service representative over the phone or over the counter prior to completing your booking. Use of a Springloaded promotion code must be initiated by customer.
7. Springloaded Super Passes
7.1. Springloaded Super Passes cover general jumping sessions only.
7.2. Super Passes entitle admission during normal advertised operating days and hours and are valid for 12 months from date of purchase.
7.3. Super Passes are valid only for the specified venue in which the sale was completed.
7.4. Super Passes are non-refundable, not exchangeable nor transferable and cannot be redeemed for cash or credit.
7.5. Purchasing a Super Pass does not guarantee you a booking. You must pre-book online, over the phone or at the specified venue before jump sessions reach capacity and may only be used by the pass holder.
7.6. All Super Passes remain the property of Springloaded Trampoline Park, are not transferable to another person and no extension to the validity period is available. Your Super Pass will be cancelled without refund if used by anyone else. Your Super Pass cannot be sold or given to anyone else to use.
7.7. If your Super Pass is lost, stolen or damaged you may contact your nearest venue for a replacement at a cost of $5.00 per Pass. This fee may be waived if your Super Pass is stolen and you provide us with a documented police report.
8. Details of conditions applicable to Springloaded Trampoline Park products
Details of the conditions applicable to the purchase of SLTP products on the Website may differ from time to time. SLTP reserves the right to make any changes to the details and Conditions of Sale if necessary to comply with any applicable legislation and to change the details and conditions published on the Website, without affording notice, provided that this does not materially affect the nature of the SLTP products purchased by you.
9. Order submission and your agreement to these Conditions of Sale
When you click on the “I Agree” checkbox you agree to these Conditions of Sale and SLTP will treat the order as confirmed. You are responsible for ensuring the accuracy of your order. SLTP shall supply you, subject to availability, with SLTP Products set out in your order. SLTP shall confirm each order made online via the Website or by email within two business days and will include a receipt with each ticket purchased.
10. Security Policy
10.1. When purchasing from the website your financial details are passed through a secure server
10.2. No transmission over the Internet can be guaranteed as totally secure. Whilst SLTP strives to protect such information, it does not warrant and cannot ensure the security of any information which you transmit to it. Accordingly, any information which you transmit to SLTP, including your credit card details, is transmitted at your own risk and SLTP shall have no liability to you for any financial or consequential loss or damage suffered by you in anyway whatsoever arising out of or related to your use of this website whether due to negligence, breach of contract, statute or statutory duty by SLTP. Once SLTP receives your transmission, it will take reasonable steps to preserve the security of such information.
Law and jurisdiction
These Conditions of Sale shall be governed by and construed firstly in accordance with the laws of the State in which your purchase is made (the courts of which shall have exclusive jurisdiction) and then in accordance with the laws of the Commonwealth of Australia. If any of these Conditions of Sale should be determined to be void, invalid or otherwise unenforceable, such conditions shall be deemed deleted and the remaining Conditions of Sale shall remain and continue to be valid, binding and enforceable.
Safety is our #1 Priority. Please Understand the risks and play safe
Springloaded Trampoline Parks have a tightly managed safety policy designed to put you first and keep the fun going! All of our park attendants have been through our specially developed training program designed to mitigate the risk of injury to yourself and to others. We can never fully remove the danger from these types of activities and we rely on you to help us keep you safe. We’ve worked hard to design our park to meet and in some cases exceed International Standards and are proud founding members of the International Association Of Trampoline Parks.